Privacy Policy

This Privacy Policy explains how Optimize HealthOne Medical & Wellness(“we,” “us,” or “our”) collects, uses, and protects information submitted through this website, optimizehealthone.com. This policy covers the website only.

Important: This Website Does Not Store Health Information

Appointment scheduling, patient registration, telehealth consent forms, and all clinical intake paperwork are completed through our secure, HIPAA-compliant patient portal powered by Charm Health — not through this website. No protected health information (PHI) is collected, transmitted, or stored on this website or its contact form. For information about how your health information is collected and protected once you enter the Charm Health portal, please refer to the privacy notices provided there.

Information We Collect on This Website

Through our contact form, we may collect:

• Your name
• Email address
• Phone number (optional)
• The general reason for your inquiry
• Any message you choose to include

We ask that you not include sensitive medical details in the contact form. Please use the Charm Health patient portal for any clinical information.

How We Use This Information

Information submitted through the contact form is used solely to respond to your inquiry, schedule a follow-up conversation, or provide the information you requested. We do not sell your information to third parties.

Cookies & Analytics

This website may use basic, privacy-respecting analytics to understand how visitors use the site (e.g., which pages are viewed) so we can improve it. This data is aggregated and is not used to identify individual visitors.

Third-Party Links

This website links to our external, HIPAA-compliant scheduling platform (Charm Health). Once you leave our website, that platform's own privacy policy and practices apply.

Data Security

We take reasonable measures to protect information submitted through this website, including secure transmission over HTTPS. However, no method of transmission over the internet is 100% secure.

Your Choices

You may contact us at any time to ask what information we hold about you or to request that it be deleted, using the contact details below.

Contact Us

If you have questions about this Privacy Policy, please contact us at hello@optimizehealthone.com or 407-953-8781 / 407-968-8518.

This Privacy Policy applies to optimizehealthone.comonly and does not constitute legal advice. Optimize HealthOne Medical & Wellness should have this policy reviewed by qualified legal counsel prior to launch.